Planning service coronavirus update

Most recent update August 2022.

Planning help desk

Our physical helpdesk at Waverley Court remains closed. For more information refer to our planning guidance and quick guides. If you still require assistance, you can access our online helpdesk by emailing

Pre-application advice service

Meetings are held online using Microsoft Teams. For more information visit our Pre-application advice page.

Site visits are only undertaken if considered essential for our understanding of the site context. It is important that you submit sufficient information to let make that assessment.

We cannot take phone payments. Payments must be made by backs. Read our customer service guide for details. 

Applications processing

We have recently been experiencing a record level of incoming applications. As a service it is a particularly challenging time and we are looking at existing resources and new processes to help us manage this high level of caseload.

We remain committed to providing good customer care for each application but inevitably, it is going to take a bit longer than normal to process applications.

If you have recently submitted or are about to submit an application, please pay particular attention to your acknowledgement letter at this time.


On 1 April 2022 fees for planning applications set by the Scottish Government changed for almost all application types. For more information see or refer to our revised Scale of fees.

Help us to help you

It would help significantly if you could provide the following information at the time of application submission:

  • Photographs showing the location of the work and the wider context (including interiors for listed building consent applications)
  • Dimensions on the plans
  • Contextual information i.e. neighbouring windows/ extensions (if relevant)
  • 45 degree daylighting calculations (if relevant)

Site notices

The physical display of site notices recommenced on 8 April 2021.

The weekly list shows all

  • applications received
  • decisions made

View the Weekly Lists

We remain unable to receive paper planning applications. Applications must be made online at


Comments on applications can be submitted online with guidance on making comments also available. Find out how to view and comment on planning applications. Comments can still be made by post, however submitting these online is the quickest and easiest way to do so.

Site visits

Since 18 June 2020, we have been undertaking site visits but only if these are essential. Most of these site visits will be external, from a public place or possibly private land such as a back garden. We will contact owners to discuss how to do this in the safest possible way.

Proposal of application notices (PANs)

The Chief Planner has provided planning guidance on pre-application consultations for public events

The Town and Country Planning (Miscellaneous Temporary Modifications) (Coronavirus) (Scotland) Regulations 2022 continue the suspension of requirements for a physical public event as part of pre-application consultation requirements until 30 September 2022. For more information view the full regulation

As a consequence, the regulations also postpone the coming into force of the new arrangements for pre-application consultation until 1 October 2022. Read more about the new arrangments for pre-application consultation

Planning committee

Watch past and future committee webcasts. For future dates, see the committee calendar.

Local Review Body

As of 1 October 2021, legislation requires that the Local Review Body must take place in public. We have taken the view that, in order to keep staff and members of the public safe, we will continue to hold the Local Review Body remotely. In order to ensure the meetings are publicly accessible we will continue to webcast them live and they can also be viewed on our webcast page. For future dates and details, see the committee calendar.

We are still accepting online review submissions. We currently cannot accept paper copies of

  • reviews
  • supporting documents
  • representations.

Scottish Government has not given any powers to extend the period for submission of appeals. If you intend to submit a review please ensure it is within time.

Find information about appeals submitted to Scottish Government.

The Coronavirus (Scotland) Act 2020 and duration of consents

The following Scottish Statutory Instrument came into force on 30 March 2022:

In terms of the duration of consents, the Acts and subsequent extensions mean the following applies:

  • Any planning permission or planning permission in principle, that would have expired during the ‘emergency period’ will now be extended to the expiry date of 31 March 2023, unless work has already commenced on the development i.e. the consent has already been implemented.
  • Any listed building consent and conservation area consent that would have expired during the ‘emergency period’ will now be extended to the expiry date of 31 March 2023, unless work has already commenced on the development i.e. the consent has already been implemented.

Planning service updates

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