Report a stair lighting problem

You can complete this form without registering or signing in. You will receive an email receipt after you submit the form.

Use this form to report a stair lighting problem.

The relevant service team will be informed of the issue you have reported within 5 working days. We will contact you, to confirm this has been done.

If the problem you are reporting is urgent or an emergency, weekdays 8am - 8pm, please contact Repairs Direct on 0131 200 2345. Outwith 8am - 8pm or at weekends, please call our emergency service on 0131 200 2000.

Please note: From 1 July 2016 the council will only provide a repair and maintenance service to stair lighting in blocks where the council owns properties. After this date the council will no longer maintain stair lighting in blocks where all properties are privately owned.

Owners in these blocks have a legal responsibility to make sure the common stair lighting is in working order and does not present a health and safety hazard. To comply with this legal responsibility, all owners within a block must put in place alternative repair and maintenance arrangements. This can be done by appointing a factor or company to carry out the repair and maintenance of stair lighting in their blocks. You can find information on Factoring services on the Shelter Scotland website. Information on competent traders who have been fully vetted by the Council’s trading standards team, can be found on the Edinburgh Trusted traders website.