Online forms: Make a suggestion, compliment or complaint
Use this form to make suggestions or to raise complaints about any of our services. Positive feedback is also very important for our staff, so please let us know about services you think we're getting right.
After submitting this form you will receive an email receipt with a web reference number.
Your enquiry will be passed to the appropriate service team and we will send you an acknowledgement this has been done, with a target date and reference number for your enquiry.
If you are contacting us about a matter which is urgent or an emergency please call 0131 200 2000.
To comment on a planning application, please read guidance on how to view and comment on planning applications through the online planning service.
The information on this form will timeout after 10 minutes of inactivity. Please take care if you are using a public computer - don't leave the computer unattended with sensitive information on the screen.