Online forms: Report a problem with a road / pothole, street light, pavement or rainwater / storm drain
Use this form to report problems such as potholes, faulty street lights, fallen trees, debris blocking access or overflowing rainwater / storm drains. If the problem is with a sewage drain, or a leak on the public road, report this through the Scottish Water website.
After submitting this form you will receive an email receipt with a web reference number.
The relevant service team will be informed of the issue you have reported within 5 working days and we will contact you to confirm this has been done.
If the problem is urgent or an emergency, weekdays 8am - 8pm, please contact CLARENCE on 0800 23 23 23. Outwith 8am - 8pm or at weekends, please call our emergency service on 0131 200 2000.