Resolving dampness, mould and condensation
We have introduced a process for managing issues of dampness, mould and condensation.
This is to support our tenants from when the first signs of dampness, mould and condensation appear. Also to tackle the underlying cause so that this does not keep on happening.
Tenants can get aslo updates on repairs and treatment from their local Housing Property Officer to make sure they are resolved. You can also find guidance on how to prevent dampness, mould or condensation in the letting your home breathe guide (PDF).
How to report an issue
If you are concerned about dampness, mould or condensation in your home, complete the dampness reporting form (PDF) and email it to Repairs Direct
0131 200 2345