Coronavirus - service changes

Changed and suspended services

On Monday 4 January, the First Minister announced that mainland Scotland will move from Level 4 to a temporary lockdown on Tuesday 5 January.

From Friday 2 April, Scotland's 'Stay at Home' advice changed to 'Stay Local', as part of the national roadmap out of lockdown. This means people can leave their homes for purposes other than work, exercise or to buy food, but there is still a restriction on travelling outwith your local authority area, unless it's essential. 

Mainland Scotland - including the Edinburgh area - continues to be in Level 4. Find out the rules on what you can and cannot do on the Scottish Government's website and see their Coronavirus section for all updates. We must all continue to follow the guidance to reduce the risk of spreading the virus.

Changes to our services

We are currently reviewing all our services and will be updating this and other pages on our website as soon as we're able. Our focus, of course, will remain on providing the best support we can to people who are most in need of our help in these challenging circumstances. If you use Facebook or Twitter, please follow us for to get latest information:

Inch Nursery

Community access to school sports facilities (indoor and outdoor)

  • Suspend access/bookings (until schools reopen).

Community centres

  • Community centres can open but for essential services only eg emergency shelter, medical services, meals for homeless.

Community alarms

  • Suspend routine visits and move to emergency only.

Council house repairs

  • Return to essential repairs service.
  • Appointments for non-essential repairs postponed.
  • Where internal repairs are underway, we’ll make properties safe and ensure essential systems, such as heating, are operational.

See also Council house repairs update December 2020

Customer contact centre

  • Shielding/vulnerable people helpline reinstated.

Early learning and childcare

  • Excursions suspended.
  • Suspend any non-essential childcare – move to remote learning only for this group.

Edinburgh Health and Social Care Partnership services

  • Suspend non-emergency assessments by community care assistants and children’s occupational therapy assessments
  • Restricted assessment and care planning to essential visits with other contacts by telephone/virtual.
  • Revert to home-based delivery models for day support as during the original lockdown.

Edinburgh Shared Repairs Service

  • Essential building survey work only for example to keep public safe.


  • All library service suspended including browsing/borrowing/returning books, public access computers, bus pass application support, hearing aid batteries collection, and Hey Girls sanitary protection. Your library is always open online to borrow ebooks, audiobooks, magazines and newspapers.

Museums and Galleries

  • City Art Centre closed.

Records and Archives

  • Public access to the Council’s historic records suspended.

Schools and sport and outdoor learning
(inc secondary, primary and special schools)

  • Remain open for children of key workers or vulnerable children only, in line with Scottish Government guidance
  • No extra-curricular activities and no visitors other than essential services in schools
  • Curriculum may be adapted eg focus on outdoor learning will continue
  • Suspend any non-essential childcare in breakfast clubs and out of school care
  • Additional support for learning teams limit number of places they work in which may reduce number of children/young people they can support
  • Benmore and Lagganlia Training Programme: no on-site and off-site training, focus on online training
  • School extra-curricular activity (as defined in schools’ SORT guidance) suspended

See also latest guidance on schools and early years

Youth work from 5 January

Youth work delivery should be delivered online and face-to-face support should only take place for providing support

  • to education hubs for the children of key workers and vulnerable children and young people
  • for most vulnerable young people who do not have other means of support and cannot access support remotely.

In circumstances where support to a vulnerable young person is required, this should be provided on a one-to-one basis with restriction measures in place.