Waste and recycling service - Coronavirus update

Suspended services

Find out which services have been suspended.

Collections of bulky waste items

Service suspended from 24 March - If you have large items please keep them at home and only use communal and wheelie bins for your day to day waste and recycling. 

Any uplifts booked in for this week will be collected as scheduled, and we'll contact you if you have any booked in for next week to arrange a refund.

Kerbside garden waste collections - brown bins

We are temporarily suspending this service from 7 April to allow waste services staff to prioritise statutory collections. We understand the disappointment this will cause and at the moment, we cannot advise when the service will be reinstated. You can find advice on what to do with your garden waste until the service starts again, along with information on how to compost at home.

We’ll be in touch with households who have paid for this service to advise them of the service suspension, and again later, about how we will compensate for the reduction in service once we know the extent of the disruption.

Household Waste Recycling Centres

Recycling centres are closed from 24 March until further notice. This is to ensure we are following government guidance on restricting non-essential travel and contact. If you have large items please keep them at home until our recycling centres reopen and only use communal and wheelie bins for your day to day waste and recycling

Kerbside glass collections (blue box)

Service suspended from 23 March to allow our crews to focus on other collections.

There are no public health risks associated with storing clean glass containers. Please rinse bottles and jars and store these at home. Don’t use on street or local recycling points to dispose of your glass. We don’t have the staff resources to empty these or collect fly-tipped material. 

Bin delivery and repair

Bin deliveries are suspended as from 24 March.  Uplifts of any unwanted waste containers are also suspended.

Missed bins

We might experience disruption to some of our bin collections today due to staff shortages. Remember to check our delays information to see if your area may have been affected.

Please ensure all waste/recycling containers are presented for collection for 6am as there may be changes to your collection time. Please look out for your neighbours and check they are able to put their bins out.