Garden waste service - restarted
Garden waste collections restarted on 12 May. Check your collection calendar for your next scheduled collection date.
Thank you for your patience and understanding during this service disruption.
We understand that you may have built up excess garden waste over the last few weeks but please keep hold of any excess that doesn’t fit in your bin and put it out over your next collection dates. Overflowing and heavy bins or waste placed at the side of bins won’t be collected.
To make up for missed collections during the service suspension, we’re extending your permit to cover this time. We’ll be in touch soon with further information on this.
There may be some further disruption to services over the coming weeks and we really appreciate your patience and understanding at this time. Collections may take place later than usual so please leave your bin out until 10pm if it has not been collected. Check for the latest updates and delays information.
We’re focused on helping our most vulnerable residents. If you have comments or questions about the service suspension, please don’t phone at this stage as it’s vitally important we keep our phone lines free so our contact centre staff can deal with emergency calls. We really appreciate your patience and understanding at this time.
How you can help
- To protect the vulnerable and those with respiratory symptoms during the coronavirus outbreak, please don’t burn garden waste.
- Check on your neighbours and family and offer to put bins out for collection for anyone who is unable or might be self-isolating.
- If you have symptoms of Coronavirus you must follow the guidance on how to dispose of your waste correctly.
- For regular updates and changes to bin collections visit waste and recycling service – coronavirus updates and Twitter.
Registering for garden waste
Registration for garden waste is closed. The impact of Coronavirus means we’ve had to delay the next registration window for garden waste. We’ll be back in touch to let you know further details.
Garden waste is a £25 fee bin collection service that runs from October to October. Current garden waste permits expire on 4 October 2020.
There are no further opportunities to sign up to this current year.
Replacement and unwanted bins
We have currently suspended bin deliveries and repairs.
If you move to a new house, you can transfer your permit to your new address. Please give us up to 6 weeks' notice and take your brown bin and permit sticker with you.