Garden waste collection

Register for 2023 / 2024 garden waste collections

Registrations for 2023 / 2024 are now open and will close on 31 May 2024.

The 2023 / 2024 service year runs from 6 November 2023 to 4 November 2024.

The easiest way to register is with an annual direct debit which automatically renews your subscription every year. The first payment will be taken within seven days of you registering and future payments will be taken on or shortly after 1 August each year.

You do not have to use myaccount, but if you want to keep track of your subscription, you'll need to sign in or register with mygovscot myaccount. If you are not signed in at the time you register we are unable to add this to your account later.

By signing up you agree to our terms and conditions.

When you get to the pages to enter your direct debit details you will have 10 minutes to complete the form so make sure you have your account and sort code details ready.

Annual direct debit payments will continue until you cancel your subscription or we have been unable to take payment. Find out how to easily cancel your direct debit.

If you move house you can transfer your permit.

Sign up for garden waste collection by direct debit

Tenement addresses

If you stay in a traditional tenement, with the numbering system like 1F1, 1F2, and so on, this is the format used when registering. The flat numbers follow the flow of the staircase for each floor. For example, 3F2 should be interpreted as 3rd floor, flat 2, which is the second flat from the stair. 

Other ways to register

You can still register for one collection year with a single card payment. You will need to register annually to continue receiving the service in future years. 

Register for our garden waste service as a one-off payment or exemption

If you are having difficulties registering online you can phone us on 

0131 357 2800

Phone lines are open 10am to 4pm Monday to Thursday and 10am to 3pm on Fridays. Phone lines may be busy so please register online if you can. You can ask a family member, friend or neighbour to register and pay on your behalf online if you are unable to do it yourself. This will help you avoid long wait times on the phone. 

It is not possible to register and pay at our locality offices, you must register and pay online or over the phone. 

We don’t accept cheques or cash.