The Advice Shop

Welfare rights and debt advice

We provide

  • debt advice, support to deal with credit card debts, bank loans, rent arrears
  • Macmillan Benefit Advisers, support to access income to manage the additional costs of cancer
  • Welfare Rights Service, assistance to increase income through welfare benefits and deal with disputes with the DWP.

Get debt or welfare benefits advice

Opening times

  • Monday, Wednesday, Thursday 8.30am to 4.30pm
  • Tuesday 9.30am to 4.30pm
  • Friday 8.30am to 3.40pm

Telephone service times

  • Monday, Wednesday and Thursday 8.30am to 4.30pm
  • Tuesday 10am to 4.30pm
  • Friday 8.30am to 3.40pm

If you need urgent advice about benefits and tax credits please call 0131 200 2360


Our bulletin has news and information about welfare rights and debt advice. 

Download Advice Shop bulletins (PDFs)

Agencies providing welfare benefits and debt advice

Click the dots on the map below for services and contact details

Pink dotGP practices
Dark blue dotCitizens Advice Bureau
Light green dotHousing association
Dark green dotVoluntary sector
Light blue dotThe City of Edinburgh Council


The Advice Shop

Address: Advice Shop, 249 High Street, Edinburgh, EH1 1YJ

Telephone: 0131 200 2360