Report a road or pavement problem

Step 1 - register

If you want to keep track of your form, you'll need to register with mygovscot myaccount. Need help with mygovscot myaccount?

Step 2

Report a road or pavement problem

Step 3 - help

For issues check our help page or contact

customer.care@edinburgh.gov.uk.

Road and pavement emergencies

If the issue is an immediate threat to safety please use our emergency contact number

  • 0800 23 23 23 Monday to Thursday 8am to 5pm and Friday 8am to 3.40pm
  • 0131 200 2000 weekdays 5pm to 8am and weekends.

Example emergency issues are

  • carriageway defects greater than 100mm
  • footway defects greater than 50mm
  • footway cracks, gaps or trips greater than 25mm
  • rocking slabs greater than 25mm
  • cycle lane defects greater than 50mm
  • missing ironworks, for example manholes and gully grills
  • damaged pedestrian guardrails likely to cause injury.

Please use our other forms to

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