Homeworks – Advice for homeowners and help with disabled adaptations

We give advice for homeowners in Edinburgh and we also help people with disable adaptations (homeowners, private rent and council tenants):

• Help and advice for Edinburgh homeowners
  • Organising communal repairs and maintenance
  • Statutory notices served by City Development, CEC
  • Grants, financial help and assistance
  • Factoring service - help to manage common property
  • Setting up and running an owners association
  • Repairs and replacement lead pipes in tenements
  • Home Insulation Scheme
  • Links to other useful sites and services
• General leaflets
  • Information guides and leaflets
• Disabled adaptations 
  • Grants for adaptations in private homes
  • Disabled adaptations for council tenants

The team

We are part of Services for Communities. Rosemary MacDonald is the Operations Manager for the team. Take a look at our structure chart to find out how we fit in. Call or email us and we’ll be happy to help.

Our service standards

We are committed to customer service and do our best to meet our corporative service standards. To achieve them we have set ourselves challenging standards that we must meet. How we’ve performed identifies how successful we have been in meeting these standards. Homeworks has achieved Chartermark accreditation - UK Government national standard for excellence in customer service.

Section 72- Statement of Assistance

Statement of Assistance sets out how the Council provides advice, information and assistance to help homeowners improve the quality of private housing in Edinburgh.

• download v1.2 Section 72 Statement - ORIGINAL updated Dec 09 (MS Word 285kb);
• download v1.2 Section 72 Statement - FULL SUMMARY updated Dec09 (MS Word 190kb);
• download v1.1 Section 72 Statement - ORIGINAL updated June 09 (MS Word 286kb);
• download v1.1 Section 72 Statement - FULL SUMMARY updated June 09 (MS Word 191kb);

Your suggestions, comments and complaints

Your views are important to us. homeworks, as part of the City of Edinburgh Council, is commited to providing you with a quality service. To do this, we need to know what you think. So please tell us about your suggestions, comments or complaints.