Homeworks – Advice for homeowners and help with disabled adaptationsWe give advice for homeowners in Edinburgh and we also help people with disable adaptations (homeowners, private rent and council tenants):
The teamWe are part of Services for Communities. Rosemary MacDonald is the Operations Manager for the team. Take a look at our structure chart to find out how we fit in. Call or email us and we’ll be happy to help. Our service standardsWe are committed to customer service and do our best to meet our corporative service standards. To achieve them we have set ourselves challenging standards that we must meet. How we’ve performed identifies how successful we have been in meeting these standards. Homeworks has achieved Chartermark accreditation - UK Government national standard for excellence in customer service. Section 72- Statement of AssistanceStatement of Assistance sets out how the Council provides advice, information and assistance to help homeowners improve the quality of private housing in Edinburgh and adapt their homes to meet their needs through the Scheme of Assistance for Homeowners. The Council has a statutory requirement to publish this statement, as detailed in Section 72 of the Housing (Scotland) Act 2006.
Your suggestions, comments and complaintsYour views are important to us. homeworks, as part of the City of Edinburgh Council, is commited to providing you with a quality service. To do this, we need to know what you think. So please tell us about your suggestions, comments or complaints. Contacts
Name: Homeowners Services
Address: Chesser House 500 Gorgie Road 3rd floor East wing Edinburgh EH11 3YJ
Tel: 0131 529 7240
Tel: 0131 529 7027
Tel: 0131 529 7597
Fax: 0131 529 7960
E-mail: homeworks
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