| |
|
The
Committee Services Section organise and clerk all meetings of the
Council’s Placing in Schools Appeal Committee on behalf of the
Council Secretary.
We
are keen to find out the views of the parents/guardians involved in
this process and where possible improve the experience of making an
appeal I would be obliged if you could spare the time to complete
the following short questionnaire. Your assistance in this matter
would be greatly appreciated.
Please
score the following by placing a cross in the appropriate box.
|
|
Committee
services - paperwork and staff
|
|
1
Information on the appeals procedure was enclosed with the acknowledgement
letter sent to you by Committee Services. Did you consider this information
to be: |
|
Excellent
Good
Average
Poor |
|
2
Did you find the manner and helpfulness of the officer from Committee
Services who dealt with any telephone calls you made about your appeal: |
|
Excellent
Good
Average
Poor |
|
3
How clear was the agenda for your appeal and accompanying letter: |
| |
|
City
Chambers accommodation
|
|
4
Was the quality and suitability of the waiting area and refreshments
supplied: |
|
Excellent
Good
Average
Poor |
|
5
How suitable was the meeting room where your appeal was heard? |
|
Excellent
Good
Average
Poor |
|
The
meeting and decision
|
|
6
The Chairperson of your appeal committee introduced the members and
officers present and outlined the procedures to be followed. Did you
consider this introduction to be: |
|
Excellent
Good
Average
Poor |
|
7
How clear was the decision of the appeal committee given to you either
in person or in writing: |
|
Excellent
Good
Average
Poor |
Overall
impression and suggestions |
|
8
What was your overall impression of the process of making an appeal
to the Placing in Schools Appeal Committee? |
|
Excellent
Good
Average
Poor |
|
9
Do you have any suggestions for improving the process for parents/guardians?
|
|
|
|
|
