Smart City strategy

The City of Edinburgh Council’s Smart City vision is for the Council to be recognised as the UK leader in delivering modern, joined-up and interactive public service using a wide range of new technology.

The Council’s objectives and targets for Smart City have been identified as:

• customer service - timely and efficient delivery of accessible integrated services through new and existing channels
• continuous improvement and working effectively – developing effective working practices and using technology to deliver more with less, to be 25% more efficient in meeting quality of service targets
• partnership - work effectively with service partners to make the best use of resources and to deliver seamless public services to the Edinburgh community.
• active citizenship - create an environment where all citizens can engage more easily and effectively with the Council to influence public service issues.
• maximising opportunity for all – provide community leadership to enable citizens and community organisations to exploit information age opportunities.

Find out what the priorities are for the next 3 years in 'Achieving the Smart City Vision' document available in the downloads section below.

Smart City Strategy Summary (483 kB)