Social media information

Our responses to replies, comments and direct messages depend on the individual service. Even if we do not reply, we are listening and will act on or pass on your comments as appropriate. In most cases, it will be better to contact the service directly.

Our social media platforms are not intended to be used by the media or politicians to contact us.

If you are a member of the media, please see our news centre.

If you are an elected representative, not including an Edinburgh councillor, please use established means for contacting the councillor or director that you require. This will typically be email or other written correspondence with the Chief Executive, Council Leader, relevant director or relevant convenor.

If you are an elected member of the City of Edinburgh Council, please use established means for contacting the relevant director or other Council officer you require, either by e-mail or written correspondence.