Benefits change in your circumstances
Reporting the change
You should tell the Council:
- If there is a change in money coming in for you, your partner or any non-dependants who live with you
- If someone joins or leaves the household
- If you have to leave your home
- If you go into hospital or claim for someone who goes into hospital
- If you have to go into residential care or a nursing home.
Please note: Telling the Pension Service or Job Centre Plus of a change does not mean they automatically tell the Council. You must also tell us as soon as a change happens.
It is always better to tell us of any changes in your circumstances because they may affect your entitlement to Housing benefit and Council tax benefit.
If you are paid more than you are entitled to, you will have to pay it back. You can use our Benefits online service to report your change in circumstances. See Electronic communications for details on our policy about telling us changes online.
Alternatively, please see Ways to contact us to report any changes.
When will my benefits be changed
If the change means your benefits will go up, we will only amend your claim from the Monday after you tell us about it, unless you tell us within one month of the change.
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Revenues and Benefits enquiries
Tel: 0131 469 5000
Revenues and Benefits enquiries
