Parking tickets and bus lane charge notices

How to pay parking tickets and bus lane charge notices

To pay online please have the following information available

  • the parking ticket or bus lane charge notice number 
  • your vehicle registration number 
  • a valid credit or debit card. 

You can also view any photographs taken at the time before you pay.

Pay parking tickets and bus lane charge notices

By telephone

You can call our secure 24 hour service to pay by debit or credit card. We accept Mastercard, Visa, Maestro and Delta.

0845 230 2300

In person

Pay in person at the Customer Hub. This is located beside the City Chambers (up to Friday 9 June 2017 only, after that you will have to attend the Drumbrae Hub).

249 High Street

Opening hours 

  • Monday, Tuesday, Wednesday, Thursday 8:30am to 4:30pm
  • Friday 8:30am to 3:40pm 

Parking and Permit team change of address 

From Monday 12 June 2017, the Permit and Parking team will be based at the

Drumbrae Hub
81 Drumbrae Drive

for four to six month due to the refurbishment of 249 High Street.

Opening hours will be

  • Monday, Wednesday and Thursday from 8.30am - 4.30pm
  • Tuesday from 9.30am - 4.30pm
  • Friday from 8.30am - 3.40pm

By post

Send your cheque or postal order, payable to The City of Edinburgh Council

Parking Services
The City of Edinburgh Council
Lowton Way
PO Box 208
Sheffield, S98 1LS

Please write the parking ticket number on the back of your cheque or postal order. For security reasons you should not send cash.

Please note that you must leave time for your payment to reach us and that items may be lost or delayed by post. If you would like a receipt please also enclose a stamped addressed envelope.

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