Road Services - Improving Standards

These are key to informing us of how well we are playing our part in developing communities which are:

• clean  
• green
• safe
• well maintained
• well informed
• well engaged.

Asking you, the users of our service, your views on how we are performing is a fundamental part of this process.   We sample your opinions by:

• post construction feedback surveys - sampling our road, pavement and street lighting capital investment projects
• school crossing patrol feedback surveys
• tables and chairs permit applicants feedback survey
• online Road Services Survey

Your feedback and input is helping us improve our systems and procedures and is producing real benefits across our operational areas. If you would like to know more about how Road Services are performing please download our Performance Information document.