Council house repairs

Repairs for your Council home

  • complete the repair request form below
  • email
  • call  Repairs Direct on 0131 200 2345 from 8am to 6pm Monday to Friday
  • call from a repairs free phone at any one of the locality offices.

Request a Council home repair

Out of hours emergency repairs

For out of hours emergency repairs, from 6pm to 8am weekdays and during weekends phone

0131 200 2000.

Stair lighting

You can request a stair lighting repair using the form below if you live in a stair where there are council houses.

The Council will no longer maintain stair lighting in blocks where all properties are privately owned.

Request a stair lighting repair

Private sector

Contact the Link group if you are a Private Sector Leasing tenant.

Council House Repairs policy

You can download a copy of the Council House Repairs policy below.

Download the Council House Repairs policy (PDF - 736.56KB)

Right to Repair

The Right to Repair scheme means we will pay you compensation if we don't meet the required timescales for some repairs.  Right to Repair scheme repairs must

  • have an estimated value of £350 or less
  • be a qualifying repair.

Download the Right to Repair scheme for Council tenants (PDF - 108.67KB)

Rechargeable Repairs

We may ask you to pay for some repairs. These are called rechargeable repairs. They include repairs which you, your family or visitors have caused

  • deliberately
  • accidentally
  • due to neglect.

We won't charge for repairs if you are vulnerable. This includes mental health or other health problems, support needs, or because you have been a victim of crime.

We pay for repairs which are due to fair wear and tear or due to their age.

If you do not pay the charges you owe you will not be able to move to another council house.

Download the Rechargable Repairs policy (PDF - 21.06KB)

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