Contact centre service
Please only call if it's an emergency.
Emergency service line 0131 200 2000
Emergency social care service 0800 731 6969 - free phone
Our crews are clearing the backlog of missed bins caused by the weather last week. If you've had a missed collection or are due a collection, please leave your bins out on the kerbside and we'll get to them as soon as possible. We may not be able to access some streets which are still badly affected by snow but please bear with us. Thanks for your patience.
Our recycling centres are open.
The special uplift service is running and working to clear last week's backlog. There may be delays – please leave your items out for collection and we’ll get to them as soon as possible.