Appeals and disputes
If you disagree with us
If we have made a decision you disagree with, you can query, appeal or dispute this decision with us. The easiest way to do this is use our online enquiries form, linked below. Please make sure you read and understand all the options on this page before progressing to the form.
Council tax decisions
If you disagree with us, you can first query the decision.
If you are still not satisfied, then you have the right to appeal to the Valuation Appeals Committee within 4 months of the date of your initial query.
You can query or appeal a decision using the form below. We will pass your appeal to the secretary of the Valuation Appeals Committee.
Council tax summary warrants
You cannot appeal a warrant, but you can dispute the recovery action taken on your account. You can do this using the form below.
If you are not satisfied with the service you have received, you can make a complaint.
If you have any other issue, you can submit a general enquiry through the form and we will do our best to help you.
You can also contact us by post.