Sign in error

Current issue with mygovscot My account sign in

We are currently having some issues with the My account sign in process on the website. Apologies for any inconvenience this has caused. We are aware this and it will be resolved as quickly as possible.

If you are trying to register for the new garden waste service, phone us before 5pm on Tuesday 24 July on 0131 608 1100 (press option 1 then option 9). The phone line is open between 8.30am and 5pm.

If you are trying to use any other service, please try signing in again later.


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  • The City of Edinburgh Council will only use this email address to respond to any issues raised.