Make a suggestion or complaint
Give feedback on our services
We welcome all your feedback on our services, including comments, complaints and suggestions. Some services have their own ways to give feedback. Choose from the list below if you need to
- complain about a Councillor to the Commissioner for Ethical Standards.
For all other services, you need to make a suggestion, compliment or complaint using our online form.
You can also contact us by phone or email, or write to us at the address below
0131 200 2300
We are here between 8.30am and 5pm Monday to Thursday and 8.30am until 3.40pm on a Friday.
If you need to contact us about an emergency or something urgent outside these hours, please call
0131 200 2000