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  1. Complain or comment about Council services (selected)
  2. Our complaints procedure
  3. How we learn from your complaints

Complain or comment about Council services

Comment or complain about our services

If you would prefer, contact us by phone.

0131 200 2300

Or get in touch by email or in writing using the contact details below.

We are here between 8.30am and 5pm Monday to Thursday and 8.30am until 3.40pm on a Friday.


If you need to contact us about an emergency or something urgent outside these hours, please call

0131 200 2000

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  • The City of Edinburgh Council will only use this email address to respond to any issues raised.