Immigration document return service
EU Settlement service
The EU Settlement scheme is an identity verification for applicants who don’t have an Android device with near field communication.
We are one of 12 local authorities participating in the second pilot phase of the EU Settlement scheme for those applying for settled status.
The Home Office is testing the scheme through a series of pilots ahead of the public launch. The second phase of the pilot starts in November and runs until 21 December 2018 and covers employees in the higher education and health and social care sectors.
This pilot is testing the application process that EU citizens will use when the scheme opens fully in 2019. Feedback about your experience will be used to make improvements to the process before the scheme fully launches to the public by March 2019.
If your mobile phone or other device doesn’t have near field communication and you are eligible to apply for settled status during the pilot phase, you can make an appointment to bring your ID document to us, where it can be scanned and verified for you. The purpose of the scan is to confirm your identity so that you will be able to make an application for settled status.
We will not need to keep your ID document and in most cases you will not be asked to send your passport anywhere else during your application for settled status.
Information on who is eligible to apply during the pilot phase can be found at gov.uk.
If you are eligible to apply for settled status during the pilot phase and wish to book an appointment to use the EU Settlement Service, please contact
0131 529 2600 (option 4).
You need to bring to your appointment
- your current valid biometric EU passport or valid biometric residence card
- a mobile phone that can receive text messages or a device that can receive email.
Please note this service does not currently accept national identity cards. Only the ID documents listed above can be checked during this pilot phase.
The cost of the EU Settlement Service is £14 (including VAT) and is in addition to the application fee payable to the Home Office.
Making an application in this pilot is entirely voluntary. There will be no change to current rights under EU law until the end of the planned implementation period on 31 December 2020.
Find out more about the EU settlement scheme and when it opens for all EU citizens in the UK.
Nationality Document Return Service
As of 30 November 2018 local authorities will cease to offer the Settlement Checking service and Nationality Document Return Service (NDRS), customers can now apply online via gov.uk.
From 9 November 2018, the majority of customers will complete their applications online then attend 1 of 57 new service centres in the UK named UK Visa and Citizenship Application services, managed by a commercial partner, Sopra Steria. Customers will attend an appointment at a service centre to submit their photo and fingerprints, and supporting evidence including proof of identity. To learn more about the new services please visit the Home Office website
European Passport Return Service
The European Passport Return Service (EPRS) is provided for EEA and Swiss nationals who are applying online using the EEA (QP) or EEA (PR) application forms.
We can photocopy your EEA or Swiss passport and forward the photocopied passport and original supporting documents to UKVI on your behalf. Your passport is available for you to use while your application is processed.
This service is by appointment only and you must attend your appointment within 10 days of submitting your online application. To make an appointment please phone
0131 529 2600.
The fee for this service is £24. You pay this when you book. This fee is not refundable or transferable. You will also be charged the relative postage for your application.
Nationality Checking service
As of the 31 December 2018 local authorities will cease to provide the Nationality Checking service and customers can now apply online via Gov.uk.
New UK Visa and Citizenship Application services:
From 9 November 2018, the majority of customers will complete their applications online then attend 1 of 57 new service centres in the UK named UK Visa and Citizenship Application Services, managed by a commercial partner, Sopra Steria. Customers will attend an appointment at a service centre to submit their biometric information (photo and fingerprints), and supporting evidence (including proof of identity). To learn more about the new services please visit the Home Office website
Our officers are authorised to check and forward completed citizenship applications to the Home Office. We review and photocopy all the documentation to support your application.
Our nationality checking service cannot provide advice on nationality matters. If you need advice on nationality applications visit the UK Border Agency or call the nationality group helpline on
0300 123 2253.