Planning and Community Engagement
Planning and Engagement
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Since the customer focus groups and surveys were carried out in 2011 we have been working on a number of the suggestions and actions. The table shows what has been done and what we are currently progressing. We will continue to update the actions as they progress but would also welcome any suggestions you have about these actions or any areas which would improve the delivery of our service. Please email us any suggestions. A fuller list of suggestions is available.
|
You said |
We did |
|---|---|
| Frequency of Planning information is insufficient | We've extended the use of Twitter We've launched a Biodiversity newsletter |
| Planning information should take a range of formats | We've developed a new process to ensure a wide range of methods are used |
| Too much jargon in documents | We've developed a new process to ensure material is easily understood |
| Planning Portal can be difficult to use | We've replaced it with an improved tool called "Online Services" and held training with community groups to help them use this. |
| Use more Planning Alerts | We're promoting them on our website where alerts to all Committee Papers are now available. |
| Collect comments at exhibitions/events | We're circulating feedback forms at all events |
| Strategic city wide consultation better split into smaller, local areas | We're running local workshops to engage on specific local issues |
| You said | We're doing |
|---|---|
| A planning blog would be a regular source of information | We'll have launched a biodiversity e-newsletter and are considering extending this to include wider planning issues. |
| Use mobile phone content | We're piloting this on site notices |
| Hold developers consultations to account | We're trialling a checklist to ensure they meet requirements |
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Related Planning community engagement downloads
Planning Engagement
Planning Delivery
Waverley Court, 4 East Market Street, Edinburgh, EH8 8BG
Tel: 0131 469 3552
