Contact social care

You can ask us for advice or refer someone you know in Edinburgh through our Social Care Direct service. You may want to contact us about:

• an adult or child at risk of harm
• someone who needs help to look after themselves or their home
• someone who looks after another person needing care and support.

On the phone

• For adults - 0131 200 2324
• For children - 0131 200 2327

By email

• socialcaredirect@edinburgh.gov.uk

Opening hours

• Monday to Thursday  8.30am - 5.00pm
• Friday 8.30am - 3.55pm

If a crisis occurs outside opening hours, please contact out of hours social care.

Find out more about how we respond to your request by reading how we assess your needs. 

We have to give priority to people who are at greatest risk and who have been assessed as having critical or substantial needs.