Contact the City of Edinburgh Council
Our standard opening hours are Mon - Thurs 8.30am - 5pm and Friday 8.30am - 3.40pm. Please note some services close at 4.30pm.
If you require to contact us outside our standard office hours please use the numbers below.
Administrative HeadquartersWaverley Court
4 East Market Street
Council HeadquartersCity Chambers
If you have questions or issues with our new registration and sign in process, or any of our online services, please email firstname.lastname@example.org
Comments and complaints
Find out how to give feedback on our services.
Next Generation Text Service (NGT) for deaf and hard of hearing
Customers with hearing difficulties can contact us via NGT by dialing 18001 + the required telephone number listed above. Using this service is free of charge but standard network rates for your phone provider may apply. Please check with your provider. More information about NGT(external link).
British Sign Language Video Relay Service (VRS) for Deaf people
Interpretation and translation
If you need information in another language please contact our Interpretation and Translation Service.