Contact the City of Edinburgh Council

Our standard opening hours are Mon - Thurs 8.30am - 5pm and Friday 8.30am - 3.40pm. 

Requests and enquiries

You can report issues, request services and pay bills online. 

Social Care Direct - adults 

0131 200 2324

Social Care Direct - children

0131 200 2327

If you require to contact us outside our standard office hours please use the numbers below.

Administrative Headquarters

Waverley Court
4 East Market Street

Council Headquarters

City Chambers
High Street

Neighbourhood Offices

Find contact details for your local neighbourhood office

General switchboard

If after searching the A-Z of services you have not found the relevant contact details, call our general switchboard on 0131 200 2000.

Website enquiries

If you have questions or issues with our new registration and sign in process, or any of our online services, please email or call 0131 529 7311.

Comments and complaints

Find out how to give feedback on our services

Text Relay service for deaf and hard of hearing

Customers with hearing difficulties can contact us via Text Relay by dialing 18001 + the required telephone number listed above. More information about Text Relay(external link).

Interpretation and translation

If you need information in another language please contact our Interpretation and Translation Service.