Services A-Z
Complaints, compliments and comments
To make a general complaint, compliment or comment please use the online form below or email Customer Care or telephone 0131 200 2300. We aim to respond to your complaint within 10 working days.
If your complaint or compliment relates to a social work service please see specific information on making a social work complaint or compliment.
If your complaint relates to children and family services please see specific information on making children and family services complaints or compliment.
Further Information
Online forms
Contact details
- Customer care
- Email: customer.care@edinburgh.gov.uk
- Telephone: 0131 200 2300
- Chesser House
500 Gorgie Road
Edinburgh
EH11 3YJ
Availability
Monday - Thursday: 8.30am - 5.00pm. Friday: 8.30am - 3.40pm. Saturday and Sunday: closed
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