We will process your housing application within 5 days of receiving it and tell you if you have been accepted on the common housing register, EdIndex.
We will send you an acknowledgement letter outlining what will happen next, along with a unique application identification number.
We will advertise all our vacancies on a weekly basis in the newspaper and on our website.
We will provide the results of every property let in our weekly publication and on our website.
We will provide a homelessness service and offer you an interview if you are immediately homeless. If you are threatened with homelessness, we will offer you an appointment within five days of contacting us.
We will publish guidance on how we allocate houses and keep accurate available and up-to-date records to ensure that our policy is fair and properly controlled.
