If you have any enquiries about your bills or related issues, please check below for our contact details or email Revenues and Benefits. If you are unsure which Neighbourhood Team to contact, please visit Neighbourhood Services.

Council Tax

If you are a Council tenant and you have a question about your Council tax, please contact your Neighbourhood Team:

• City Centre Neighbourhood Team, 1 Cockburn Street, EH1 1BJ, 529 7061
• North Neighbourhood Team, 8 West Pilton Gardens, EH4 4DP, 529 5050
• East Neighbourhood Team, 86 Niddrie Mains Road, EH16 4DT, 529 3111
• South Neighbourhood Team, 40 Captain's Road, EH17 8QF, 529 5151
• South West Neighbourhood Team, 10 Westside Plaza, EH14 2ET, 527 3800
• West Neighbourhood Team, Chesser House, 500 Gorgie Road, EH11 3YJ, 529 7440

Opening hours? Phone numbers? Click here

Rent
If you are a council tenant and you have a question about your rent, please contact your Neighbourhood Team:

• City Centre Neighbourhood Team, 1 Cockburn Street, EH1 1BJ, 529 7061
• North Neighbourhood Team, 8 West Pilton Gardens, EH4 4DP, 529 5050
• East Neighbourhood Team, 86 Niddrie Mains Road, EH16 4DT, 529 3111
• South Neighbourhood Team, 40 Captain's Road, EH17 8QF, 529 5151
• South West Neighbourhood Team, 10 Westside Plaza, EH14 2ET, 527 3800
• West Neighbourhood Team, Chesser House, 500 Gorgie Road, EH11 3YJ, 529 7440

Opening hours and contact details

If you are a private tenant, you can get housing advice on a range of issues from the Council on 0131 529 7368.

Housing and Council Tax Benefit
If you are having difficulty affording your rent and are on state benefits or a low income, you may be able to get housing benefit to help you.

If you are a Council tenant, please contact your Neighbourhood Team:

• City Centre Neighbourhood Team, 1 Cockburn Street, EH1 1BJ, 529 7061
• North Neighbourhood Team, 8 West Pilton Gardens, EH4 4DP, 529 5050
• East Neighbourhood Team, 86 Niddrie Mains Road, EH16 4DT, 529 3111
• South Neighbourhood Team, 40 Captain's Road, EH17 8QF, 529 5151
• South West Neighbourhood Team, 10 Westside Plaza, EH14 2ET, 527 3800
• West Neighbourhood Team, Chesser House, 500 Gorgie Road, EH11 3YJ, 529 7440

Opening hours? Phone numbers? Click here

If you are a private tenant, please phone 0131 200 2000.

Non-domestic rates (Business rates)
Please call the number on your bill for enquiries.

Parking fines
If you have an enquiry about a parking fine, please write to the address on the back of the notice.

For general parking enquiries contact:

Parking Notice Processing Centre,
PO Box 17065, Edinburgh
EH11 3YU
Telephone: 0131 469 5400
Opening Hours:
Monday to Thursday: 8.30am - 5.00pm.
Friday: 8.00am - 3.40pm.

If you have any enquiries about using the online payment facility please contact Payments.
We aim to respond to your email in two working days.