A member of council staff may ring you in the evening to check whether or not you were satisfied with the service you received when you contacted us. The information you give us will help us to make our services better.
After you have gone through our complaint process, if you are still not happy, you have the right to take your complaint to the Scottish Public Services Ombudsman, 4 Melville Street, Edinburgh EH3 7NS Tel: 0870 011 5378 Generally, if you want to do this, you must contact the Ombudsman within one year.
Please click to send these details electronically.